Free cancellation within 4h of appointment

Accessible Primary Care. Over video and in person.

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Same and next day availabilities

In network with most PPO’s

Over 1 million video appointments held

Prescriptions when clinically appropriate

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Frequently accepted plans with

United Healthcare  insurance logoAnthem  insurance logoAetna  insurance logoCigna  insurance logoBlue cross blue shield of california  insurance logoUMR  insurance logoHealth Net  insurance logoMeritan Health insurance logo

Many more!

Why over 160,000 patients have rated our providers 4.8/5 on average.

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Selection

350+ active providers

Coverage

Licensed in 32 states

Convenience

Manage care in our app

Availability

Book around your schedule

Treating thousands of patients daily in:

AZ

CA

CO

CT

DC

FL

GA

IL

IA

KY

ME

MD

MA

MI

MN

NV

NJ

NM

NY

NC

OH

OK

OR

PA

SC

TN

TX

UT

VT

VA

WA

WI

A complete doctor's office in one simple app.

Build a genuine, trusting relationship.

Virtual care can seem scary - but we make it feel just like an in-person encounter. Our primary care providers share one goal: to learn what makes you unique so they can guide you on your journey towards achieving and maintaining optimal health.

Hear it from a real patient.

Sloane's story (2 min)

One practice for all of your primary care needs.

Many telemedicine providers treat a single condition - ADHD, hair loss, sleep problems, blood pressure - but you and your health are more complex than any one issue.

At Circle Medical, as both an in-person and virtual Primary Care practice, we treat the whole patient. This means the next time you need to discuss any Primary Care-related issue, you’re already where you need to be.

View Availablities
Kerri Taylor, PA-C

Board Certified, Primary Care, 7 years of experience

Learn More

Jeanne Bird, PA-C

Board Certified, Family Medicine, 20 years of experience

Learn More

Steven Winslow, PA-C

Board Certified, Internal Medicine, 27 years of experience

Learn More

Christopher Banks, FNP-C

Board Certified, Family Medicine, 23 years of experience

Learn More

350+ Providers.
100% Confidence.

Held to an exceptionally high standard of evidence-based care.

All providers

In person visits when you need them.

Sometimes virtual doesn’t cut it. We have three flagship locations in New York, San Francisco, and Beverly Hills, and satellite clinics across the country.

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Primary Care Visits with Circle Medical

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Same-day availability

Video visits

In person visits

Manage care via app

Time required

Check-ups

Prescriptions available

In-app appt. summaries

20-30
min.

Doctor's
office

Hours

Don't take our word for it.

We are trusted by over 50,000 patients every month. Here's what they have to say.

So fast and flexible getting an appointment. As someone with ADHD and anxiety looking for a doctor is a daunting task and keeps you from getting the care you need. They also actually listen to you and what’s bothering you, working with you to come up with the best course of action.

Cloe

Very friendly and understanding staff, staff that truly listens to you.

Ruben

This is the first practice in over a decade where I actually felt heard. Advocating for yourself can be hard when you’ve had other practitioners who are dismissive and condescending. This practice is the complete opposite and a much needed breath of fresh air.

Natalie

Circle is so easy to use! The reminders for appointments are very convenient. I tried to make appointments to be medicated for years and the nature of my disorder made it feel impossible. I genuinely feel like having such convenient and consistent access to a provider changed my life. The provider I see was so patient and understanding of my hesitation to be medicated, she explained every step of the process, and helped me find an option that worked for me. I’m experiencing relief for the first time from symptoms I’ve had my entire life because of this program.

Jaydon

I like the simplicity and consistency of interaction with the app; scheduling appointments and chatting without the nonsense back and forth missed phone calls and voicemails is a tremendous relief.

Clarissa

The care I’m receiving is excellent. I love that I can access all my information from my phone. I also love that care coordinators respond quickly to my messages.

Axel

My provider is great. Answers all of my questions before our visit ends. I originally used Circle Medical because I couldn’t get an appointment with a provider in person, but because of my experience I decided to keep Circle as my primary care provider.

Thalia

Absolutely perfect! Extremely professional - visits always on time and no front desk staff or traffic!!! How can you beat this?

Jordyn

Very easy to schedule appointments, communication and doctors notes are the best I’ve ever experienced. My provider is very easy to talk to.

Darien

The provider I spoke to was much more helpful than I expected. Instead of telling me what I thought I wanted to hear, she told me what I NEEDED to hear.

Kierra

I have really bad anxiety just at the thought of making a call to make an appointment. This made it possible to get the services I need.

Will

Amazing staff who are looking to do everything they can to help you with any problem you may have. I was able to get an appointment within a few days for my first consultation compared to a couple months with another service I used to be with. All around it was a great decision moving to Circle Medical, couldn’t be happier.

Gerald

Scheduling was easy. Appointments started on time. I needed help with some preauthorization stuff for a prescription and the response time was quick and efficient via chat.

Anna

Circle has been great! They are cost-effective, efficient and get me the care I need with a busy schedule!

Brittany

I felt listened to! I’ve met with medical professionals in the past who dismissed my complaints, but my provider actively listened to me and addressed my issues.

Evangeline

I love that I don’t have to leave my house to have a checkup. I also feel the provider was very thorough and questioned me about my health and answered any questions I had. Explained everything very well to me that I understood. I felt very comfortable talking with her and feel like I’m in great hands. Thank you!

Allisson

Access and personal connection. The three providers I interacted with seem to have gone out of their way to make things easy for me. It was a seamless experience from assessment/consultation, labs, and medications; it all just worked. As an NP I now know I want to work for an organization like Circle.

Mike

My provider was fantastic and very nice. I felt relaxed in my home environment and was able to be truthful without the fear and anxiety I get in a doctor's office.

Arnav

Medical care meant for modern life. Flexible times and locations. Providers who care about your well being and respect your time. I feel like my provider is a practical problem solver.

Elle

Very convenient for someone who has works contract jobs, and has to live in different places throughout the year.

Karlie

Convenience, professional, confident. They are really doing a good job of taking care of me.

Rick

I have had a wonderful experience overall. As a stay at home mom of 6 kids my schedule is schedule and finances are stretched tight. Circle has convenient appointments times, with caring medical professionals, and accepts my insurance so the cost is low.

Tricia

My provider is simply awesome and everything has been easy and simple from setting appointments and getting referrals. I’m very happy that I found Circle Medical.

Daphne

It is very convenient for a busy schedule. The doctors are friendly and qualified.

Phoebe

Great experience and exceptional customer service! Made my experience so easy and manageable.

Terry

As far as I’m concerned, this is the future of healthcare. I’ve transitioned all of my primary care to Circle Medical as well as my ADHD management. I’m amazed at the weekend and off-hour options, which are a lifesaver for a busy professional like myself. I recommend this service to anyone who is looking to get a PCP or evaluated for ADHD. Your customer service is top-notch and I’ve never had an issue with insurance or my prescriptions. I’m so glad I found your company!

Lenny

The care and treatment plan I have received has resulted in life-altering changes. My provider has worked closely with me identifying the best diagnosis and treatment of my ADHD. I feel incredibly safe in her care and confident in her ability to look at me as a whole while treating one issue. The ease of use, appointment times, and telehealth options make getting much needed care easily.

Alisa

The Circle Medical team works together to serve patient requests and needs promptly, courteously, and efficiently. I feel very fortunate to be a patient and count on support for my medical needs.

Felix

I rated you a 10 because firstly my experience was excellent, the provider was very professional and easy to talk to, and the medication she recommended seems to be working great!

Devin

Circle Medical Team members care about their patients, provide outstanding services, and deliver services timely and efficiently.

Andres

Circle Medical team members care about their patients, provide outstanding services, and deliver services timely and efficiently.

Darion

I love my doctor, she is so helpful, listens to me and we both come to an agreement which is incredible. I have found in my own experience and hearing others that so many doctors don't work with their patients and my doctor does. The app is also super easy to use and every time I have had a problem I get an answer right away. Thank you!

Megan

Fantastic providers and communication. Ease of use, virtual appointments, on-time for every appointment. They are quick and thorough.

Kaya

This was my first experience using something like this and the entire process was very helpful. The staff responded promptly when I had questions and I absolutely love my provider. I was very nervous about the process but she made me feel comfortable and helped me feel like I wasn’t alone. I am so happy I found Circle Medical

Alden

This service is a godsend. I am a single mom of 2 beautiful boys under the age of 5, at home full time as well as working full time. Having the ability to see my provider on a schedule that works for me and takes my insurance is awesome! Thank you guys for all your guidance and support on my journey through life!

Yvonne

Circle Medical was able to get me the help and care I needed when I needed it most. Local doctors and health services were too booked to be able to help me soon enough. Circle got me connected with health professionals quickly and with ease. Quite simply, Circle saved my life.

Reese

I’ve received better medical care from my provider than I ever have in-person and, all at the ease of doing so online, in my home.

Jaden

It's easy to book an appointment, the physicians are nice and the customer service is great.

Ezra

I have tried a few online medical providers and they did not have very good communication. Circle Medical has been great with communication and responses! Would recommend them to anyone!

Kymani

Circle Medical staff and my provider have been incredibly responsive and helpful, particularly with navigating issues with finding pharmacies supplying my prescription.

Ezequiel

Frequently Asked Questions

General

Do new patients need to prepare anything for their first appointment at Circle Medical?

For a detailed breakdown of what you need for your first appointment with Circle Medical, read the article below:

How to Prepare for Your First Appointment

Why would I choose a virtual telemedicine appointment over going to my doctor’s office?

With Circle Medical, you don't have to. We have flagship clinics in San Francisco, Beverly Hills, and New York City, with more coming soon, and offer limited in-person clinic availability for our established ADHD patients at 24 shared clinic locations.

Virtual appointments allow our patients to see their providers in the comfort of their own homes, without the hassle of travel, finding parking, or taking time off of work. Our providers are also able to offer more flexible hours beyond what in-person doctor’s offices provide.

What if I need in-person testing or examinations?

For virtual appointments, if any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to a nearby lab. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place.

How much does this cost me?

For those with insurance, cost will depend on the specific type of care you receive and the coverage of your insurance plan. We provide a cost estimate based on each patient’s insurance plan when they book an appointment.

For those without insurance, we provide the self-pay costs of each appointment when a patient is booking their appointment.

What states do you operate in?

To see our list of currently available states, begin booking an appointment.

You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.

Behavioral Health

Am I seeing a psychiatrist through Circle?

Our ADHD providers are primary care providers (MDs/DOs, NPs, and PAs) who have received specialized training for ADHD intake. They are trained by psychiatrists to ensure a high standard of care, but they are not psychiatrists themselves.

Although it is a commonly accepted practice for many primary care providers to refer their patients to psychiatrists for ADHD diagnosis and treatment, primary care providers are actually also able to diagnose and treat mild to moderate forms of ADHD themselves. If you have mild to moderate ADHD, you can benefit from having your ADHD managed by your primary care provider at Circle while getting access to all of the general practitioner services you would find at your normal doctor's office.

More complex cases will require psychiatrists to diagnose. We encourage you to please read through this entire FAQ to make sure our practice is a good fit for your needs before you book a medical appointment with a provider.

Billing

How do I know how much my specific appointment will cost?

We provide a cost estimate when you are booking your appointment. For those with insurance, your actual cost is determined after we submit the insurance claim for your appointment. Once we submit the claim, insurance companies will pay for a portion of the appointment and pass on any remaining cost to you. Once we know what this cost is, we will update you with an invoice within the app.

When do I get charged for my appointment?

For those with insurance, it typically takes 1-3 weeks for the insurance claim to be processed. Once processed, we’ll send you an invoice within the app with any remaining costs. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

For those without insurance (or with out of network insurance), we will send you the invoice 1-2 days after your appointment is completed. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

Insurance

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments are 20 minutes each.

What insurance do you accept?

We accept over 1,500+ insurance plans. We cover most of the major PPO insurance companies (payors) across the United States. The best way to confirm coverage of your insurance plan is to begin booking an appointment on our website or via our mobile app. During the booking process, you’ll be prompted to enter your insurance information for a real-time verification of your insurance plan.

What if I am having issues verifying my insurance plan coverage?

The best way to confirm your insurance plan coverage is to call the Member Services phone number on the back of your insurance card. If needed, you can reference our Tax ID#: 474883537 and our NPI: 1134596091. Once you are able to confirm your coverage and your primary care copay costs, you can use the in-app chat to message our team with the information. We’ll then follow up with confirmation.

What is the total cost of diagnosis and treatment?

Your per-appointment costs are set by your insurance plan. If the costs seem high, you may be on a high deductible health plan (HDHP). This means that you have an annual out-of-pocket amount that you must pay on healthcare in a given year before your insurance plan will cover more of your per-appointment costs. 

If you are on an HDHP and have confirmed your insurance information in our mobile app, your remaining deductible for the year will be displayed on the “Book Appointment” page. Note that this amount may be outdated if you have had recent insurance claims processed.

Dr. Tom Ronay
Board Certified, Family Medicine, 9 years of experience
Book an appointment

Frequently Asked

PrEP Treatment

Can anyone receive PrEP treatment through Circle Medical?

Yes, anyone who is 18+ and permanently resides in a state that we service is eligible for treatment through our practice.

What states do you operate in?

To see a list of states, please start booking an appointment. You will be able to select from a list of all of the states where we are currently practicing.

You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.

How do I know if PrEP is right for me?

We recommend booking a video appointment to speak with one of our experienced clinicians to get your questions answered. All of our clinicians are primary care practitioners, which means that they are experienced in providing care beyond prescribing PrEP.

Your clinician will be able to discuss your treatment options with you and answer any questions you may have, about PrEP or about any other health topic you may want to discuss in a safe environment.

How does lab testing work?

Your provider will be able to place a lab order to a lab near you to get bloodwork completed. Your results will be uploaded automatically to the app, where you can view and download them at any time.

Providers

What type of provider am I seeing through Circle Medical?

Our providers are primary care providers (MD's, DO's, NP's, and PA's) who have experience in providing gender-affirming care and behavioral health care. They are allies and proud members of the LGBTQIA+ community. We encourage you to read more about each provider on their profiles above!

Do I need to book my appointment with a doctor (MD or DO), or can I book my appointment with any provider (PA-C, NP, etc)?

You do not need to book your appointment with a doctor. You can book your appointment with any provider that we have available. Our providers all work closely together to make sure that we are providing the same excellent standard of care to all patients regardless of which provider you book your appointment with. The type of provider you book with will not limit the type of treatment or medications that you are able to be prescribed.

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments, if you have them, are 20 minutes each.

Billing

What is the total cost of PrEP and my treatment plan?

We accept most major PPO plans and we do not have any membership fees or ongoing membership requirements. The only cost that you have from our practice is the cost per appointment (see below for appointment cost estimates). During your appointment, you can discuss any health concerns you may have, whether related to PrEP or not.

Your other costs include the cost of the medication(s) at the pharmacy (we recommend using GoodRx coupons to lower this cost), and the cost of any lab work or hormone testing at the lab.

With Insurance

$5 - $50 average copay* 1st appointment
$5 - $50 average copay* 2nd appointment

$10 - $100* total, with $5 - $50* monthly follow-ups once stable.

*Note: Your specific copay is dependent on your health insurance coverage. We typically see patients with copays of around $0-$50 per appointment, but this can be higher if you have a high-deductible plan and have not yet hit your deductible this year. To confirm your specific copay estimate, you can click to book an appointment and you will be asked to input your insurance information so that you can receive your cost estimate before confirming the appointment.

Our ability to estimate your costs is dependent on your healthcare insurance's database, so we do not guarantee that the estimate you see is the exact amount you will be billed. For the most accurate estimate of your per-appointment costs, we recommend calling the phone number on the back of your insurance card to ask your insurance plan what your primary care appointment costs are.

Without Insurance (out of network or uninsured)

$100 per appointment

Your specific follow-up appointment timeline may vary depending on what your provider recommends.

Insurance

What insurance do you accept?

We contract with most PPO insurance plans. If you are a California Bay Area resident, we also work with a small number of HMO plans.

To verify if we work with your insurance, simply start booking an appointment online. You will be prompted to enter your insurance details and will receive eligibility results instantly as well as an estimate of your appointment cost prior to confirming your appointment.

Some PPO plans that we currently work with are:

Anthem Blue Cross/Blue Shield, Aetna, Blue Shield of California, Cigna, Health Net, Humana, and United Healthcare.

Plans that we cannot work with are:

Unfortunately, we are unable to provide care for patients who have Medi-Cal or Medicaid insurance. This is because we are not licensed Medi-Cal or Medicaid providers, so we are not able to provide care, even if these patients choose to pay cash instead of use their insurance. If you have Medi-Cal or Medicaid, please do not book an appointment with us, as we will be unable to provide care even if you do not enter your insurance information. We apologize about this.

Other

What do I need to do to prepare for my first appointment?

After booking your first appointment, download the app and make sure that you are able to sign in. Confirm your appointment start time in the app (all times are in your phone's local time). No other actions are needed.

You will receive an in-app chat message 1-2 minutes before your appointment start time with the link to join your video appointment.

What happens after I am prescribed?

After you are prescribed medications, we will coordinate sending these prescriptions to your preferred pharmacy. We may have a mail-order prescription delivery service available; please ask your provider about this.

We will contact you via the in-app chat regarding ongoing refills and follow-up appointments. Your specific follow-up appointment cadence will be determined by your provider.

If you have questions at any time, please feel free to chat with your provider and care team via our secure app.

Do new patients need to prepare anything for their first appointment at Circle Medical?

For a detailed breakdown of what you need for your first appointment with Circle Medical, read the article below:

How to Prepare for Your First Appointment

Don't take our word for it.

We treat over 20,000 patients every month. Here's what they have to say.

No issues whatsoever, affordable gender hormone therapy and nice, professional people.

James

It has been fast and easy. The clinicians are great and I found my primary care through this. I love how they are even knowledgeable about LGBTQ+ stuff which is exactly what I've been looking for

Briggs

Circle Medical works around my crazy life. My meetings are fast but thorough and professional, and it's very affordable.

Mickey

My provider is awesome. She is always on time and prepared for my appointments. She is patient, listens to my concerns, and provides excellent care. The app is super easy to use and helps me keep track of my appointments and medical history. Definitely recommend!

Brett

It was a very personal and safe experience that made me feel absolutely comfortable talking about my personal problems, and helped me find a solution.

Moe

This was super easy to use and understand I could do this in the comfort of my own home. I am very happy with the change that is coming in my life because of Circle Medical.

Kelly

Easy to use. Friendly provider. Easy to explain symptoms without judgement.

Felicia

My provider was very helpful and made sure all my concerns are addressed. Also the team made sure that my expectations are met. Thanks to the team and looking forward of the outcome of my transition with their help.

Paulina

Very professional and non-judgmental. System is very easy to use.

Lindsey

Access and personal connection. The three providers I interacted with seem to have gone out of their way to make things easy for me. It was a seamless experience from assessment/consultation, labs, and medications; it all just worked. As an NP I now know I want to work for an organization like Circle.

Mike

This was my first experience using something like this and the entire process was very helpful. The staff responded promptly when I had questions and I absolutely love my provider. I was very nervous about the process but she made me feel comfortable and helped me feel like I wasn’t alone. I am so happy I found Circle Medical

Asia

Joining Circle Medical has saved my life. I was so lost and didn't know why or what was wrong with me. I took a chance and downloaded the app, and had an appointment in the comfort of my own home within a week. I'm now getting the help I always needed and it has been a game changer.

Emilia

They accepted my insurance, easy to schedule an appointment, easy to communicate with my doctor and they have been helping me with my health in the comfort of my home.

MJ

I always feel heard and comfortable during my appointments.

Marvin

Very compassionate and professional service with great follow-up.

Don

Circle Medical has been absolutely amazing to me. I have been a patient at Circle Medical for about 7 months now and the experience has just been awesome. From day 1 I have been welcomed with open arms. I do video visits right in the comfort of my own home, how convenient is that? My provider is awesome, so sweet and comforting and motivating.

Ronisha

It is a very fair and speedy service. My nurse practioner is a wonderful person, who listens and understands my issues. She has been nothing but kind and willing to help me. I would completely recommend Circle Medical to anyone who wants to be taken care of.

Sunia

I feel so comfortable with my provider and the whole process is super easy and manageable!

Melissa

200+ providers to choose from.

Our primary care providers are vetted according to strict quality of care protocols

Dr. Nikki Tsang

Board Certified, Family Medicine, 13 years of experience

Jeanne Bird, PA-C

Board Certified, Family Medicine, 20 years of experience

Jennifer Herrera, PA-C

Board Certified, Family Medicine, 6 years of experience

Caitlin Swift, FNP-C

Board Certified, Family Medicine, 3 years of experience

View Providers

Frequently Asked

PrEP Treatment

Can anyone receive PrEP treatment through Circle Medical?

Yes, anyone who is 18+ and permanently resides in a state that we service is eligible for treatment through our practice.

What states do you operate in?

To see a list of states, please start booking an appointment. You will be able to select from a list of all of the states where we are currently practicing.

You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.

How do I know if PrEP is right for me?

We recommend booking a video appointment to speak with one of our experienced clinicians to get your questions answered. All of our clinicians are primary care practitioners, which means that they are experienced in providing care beyond prescribing PrEP.

Your clinician will be able to discuss your treatment options with you and answer any questions you may have, about PrEP or about any other health topic you may want to discuss in a safe environment.

How does lab testing work?

Your provider will be able to place a lab order to a lab near you to get bloodwork completed. Your results will be uploaded automatically to the app, where you can view and download them at any time.

Providers

What type of provider am I seeing through Circle Medical?

Our providers are primary care providers (MD's, DO's, NP's, and PA's) who have experience in providing gender-affirming care and behavioral health care. They are allies and proud members of the LGBTQIA+ community. We encourage you to read more about each provider on their profiles above!

Do I need to book my appointment with a doctor (MD or DO), or can I book my appointment with any provider (PA-C, NP, etc)?

You do not need to book your appointment with a doctor. You can book your appointment with any provider that we have available. Our providers all work closely together to make sure that we are providing the same excellent standard of care to all patients regardless of which provider you book your appointment with. The type of provider you book with will not limit the type of treatment or medications that you are able to be prescribed.

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments, if you have them, are 20 minutes each.

Billing

What is the total cost of PrEP and my treatment plan?

We accept most major PPO plans and we do not have any membership fees or ongoing membership requirements. The only cost that you have from our practice is the cost per appointment (see below for appointment cost estimates). During your appointment, you can discuss any health concerns you may have, whether related to PrEP or not.

Your other costs include the cost of the medication(s) at the pharmacy (we recommend using GoodRx coupons to lower this cost), and the cost of any lab work or hormone testing at the lab.

With Insurance

$5 - $50 average copay* 1st appointment
$5 - $50 average copay* 2nd appointment

$10 - $100* total, with $5 - $50* monthly follow-ups once stable.

*Note: Your specific copay is dependent on your health insurance coverage. We typically see patients with copays of around $0-$50 per appointment, but this can be higher if you have a high-deductible plan and have not yet hit your deductible this year. To confirm your specific copay estimate, you can click to book an appointment and you will be asked to input your insurance information so that you can receive your cost estimate before confirming the appointment.

Our ability to estimate your costs is dependent on your healthcare insurance's database, so we do not guarantee that the estimate you see is the exact amount you will be billed. For the most accurate estimate of your per-appointment costs, we recommend calling the phone number on the back of your insurance card to ask your insurance plan what your primary care appointment costs are.

Without Insurance (out of network or uninsured)

$100 per appointment

Your specific follow-up appointment timeline may vary depending on what your provider recommends.

Insurance

What insurance do you accept?

We contract with most PPO insurance plans. If you are a California Bay Area resident, we also work with a small number of HMO plans.

To verify if we work with your insurance, simply start booking an appointment online. You will be prompted to enter your insurance details and will receive eligibility results instantly as well as an estimate of your appointment cost prior to confirming your appointment.

Some PPO plans that we currently work with are:

Anthem Blue Cross/Blue Shield, Aetna, Blue Shield of California, Cigna, Health Net, Humana, and United Healthcare.

Plans that we cannot work with are:

Unfortunately, we are unable to provide care for patients who have Medi-Cal or Medicaid insurance. This is because we are not licensed Medi-Cal or Medicaid providers, so we are not able to provide care, even if these patients choose to pay cash instead of use their insurance. If you have Medi-Cal or Medicaid, please do not book an appointment with us, as we will be unable to provide care even if you do not enter your insurance information. We apologize about this.

Other

What do I need to do to prepare for my first appointment?

After booking your first appointment, download the app and make sure that you are able to sign in. Confirm your appointment start time in the app (all times are in your phone's local time). No other actions are needed.

You will receive an in-app chat message 1-2 minutes before your appointment start time with the link to join your video appointment.

What happens after I am prescribed?

After you are prescribed medications, we will coordinate sending these prescriptions to your preferred pharmacy. We may have a mail-order prescription delivery service available; please ask your provider about this.

We will contact you via the in-app chat regarding ongoing refills and follow-up appointments. Your specific follow-up appointment cadence will be determined by your provider.

If you have questions at any time, please feel free to chat with your provider and care team via our secure app.

Do new patients need to prepare anything for their first appointment at Circle Medical?

For a detailed breakdown of what you need for your first appointment with Circle Medical, read the article below:

How to Prepare for Your First Appointment

Don't take our word for it.

We treat over 20,000 patients every month. Here's what they have to say.

No issues whatsoever, affordable gender hormone therapy and nice, professional people.

James

It has been fast and easy. The clinicians are great and I found my primary care through this. I love how they are even knowledgeable about LGBTQ+ stuff which is exactly what I've been looking for

Briggs

Circle Medical works around my crazy life. My meetings are fast but thorough and professional, and it's very affordable.

Mickey

My provider is awesome. She is always on time and prepared for my appointments. She is patient, listens to my concerns, and provides excellent care. The app is super easy to use and helps me keep track of my appointments and medical history. Definitely recommend!

Brett

It was a very personal and safe experience that made me feel absolutely comfortable talking about my personal problems, and helped me find a solution.

Moe

This was super easy to use and understand I could do this in the comfort of my own home. I am very happy with the change that is coming in my life because of Circle Medical.

Kelly

Easy to use. Friendly provider. Easy to explain symptoms without judgement.

Felicia

My provider was very helpful and made sure all my concerns are addressed. Also the team made sure that my expectations are met. Thanks to the team and looking forward of the outcome of my transition with their help.

Paulina

Very professional and non-judgmental. System is very easy to use.

Lindsey

Access and personal connection. The three providers I interacted with seem to have gone out of their way to make things easy for me. It was a seamless experience from assessment/consultation, labs, and medications; it all just worked. As an NP I now know I want to work for an organization like Circle.

Mike

This was my first experience using something like this and the entire process was very helpful. The staff responded promptly when I had questions and I absolutely love my provider. I was very nervous about the process but she made me feel comfortable and helped me feel like I wasn’t alone. I am so happy I found Circle Medical

Asia

Joining Circle Medical has saved my life. I was so lost and didn't know why or what was wrong with me. I took a chance and downloaded the app, and had an appointment in the comfort of my own home within a week. I'm now getting the help I always needed and it has been a game changer.

Emilia

They accepted my insurance, easy to schedule an appointment, easy to communicate with my doctor and they have been helping me with my health in the comfort of my home.

MJ

I always feel heard and comfortable during my appointments.

Marvin

Very compassionate and professional service with great follow-up.

Don

Circle Medical has been absolutely amazing to me. I have been a patient at Circle Medical for about 7 months now and the experience has just been awesome. From day 1 I have been welcomed with open arms. I do video visits right in the comfort of my own home, how convenient is that? My provider is awesome, so sweet and comforting and motivating.

Ronisha

It is a very fair and speedy service. My nurse practioner is a wonderful person, who listens and understands my issues. She has been nothing but kind and willing to help me. I would completely recommend Circle Medical to anyone who wants to be taken care of.

Sunia

I feel so comfortable with my provider and the whole process is super easy and manageable!

Melissa

The Cost of Gender Affirming Hormone Therapy at Circle Medical.

Getting Started

This is for anyone who has not previously received gender affirming hormone therapy.

Intake appointment (30 min)
  • Your provider will review your medical history and discuss care options with you.

  • You will also have bloodwork ordered to a facility near you.

2-week follow-up appointment (20 mins)
  • Your provider will review the results of your blood work with you and they may discuss informed consent3.

  • Your provider will prescribe the appropriate hormone(s) and answer any questions you may have about care4.

1-month follow-up appointment (20 min)
  • You will check in with your provider after one month regarding your care. If needed, your provider will help make adjustments to your care plan.

Check-in appointments every 3 months5 (20 mins)
  • You will meet with your provider every 3 months to ensure that you are meeting your gender affirming goals. If needed, your provider will help make adjustments to your dosage and care plan.

  • In your first year, your provider will also order lab work every 3 months.2 

With Insurance

Co-Pay1

Co-Pay1

Co-Pay1

Co-Pay1

Cash Pay

$100

$100

$100

$100

Continuing Care

This is for anyone who has previously been on gender affirming hormone therapy and is looking to continue or restart their care with our practice.

Intake appointment (30 min)
  • Your provider will review your medical and gender affirming history with you.

  • We will ask you for your previous provider so that we may coordinate having your medical records sent over to our practice.

  • Your provider will order blood work, if needed.2                  

  • Your provider will also write you a bridge prescription to maintain your care, if needed.**

2-week follow-up appointment (20 mins)
  • Your provider will review the results of your blood work with you and they may discuss informed consent3.

  • Your provider will prescribe the appropriate hormone(s) and answer any questions you may have about care4.

Check-in appointments every 3 months5 (20 mins)
  • You will meet with your provider every 3 months to ensure that you are meeting your gender affirming goals. If needed, your provider will help make adjustments to your dosage and care plan.

  • In your first year, your provider will also order lab work every 3 months.2 

With Insurance

Co-Pay1

Co-Pay1

Co-Pay1

Cash Pay

$100

$100

$100

* This an example of the cadence most care plans tend to follow. However, your care plan and cadence may vary based on your individual medical history and other factors.

** For patients changing their healthcare provider to Circle Medical, we believe it is important to provide bridge prescriptions to patients who are currently on gender affirming hormone therapy and are in need of a refill. Please book with a provider today for more information”.

(1) Co-pay costs will depend on your individual insurance plan, but are typically in the $0-$35 range per appointment. You can see a copay estimate if you begin to book an appointment with Circle Medical.
(2) Not always necessary, especially if your most recent lab work was within the past 3 months. Blood work requirements will be determined by your provider during the appointment. Costs will vary based on lab and blood work required.
(3) Circle Medical does not always require a therapist letter in order to confirm informed consent. Please read through the FAQ for more details.
(4) PLEASE NOTE: A hormone prescription, or any other medications, are not always guaranteed. Your primary care provider will review your past medical history and blood work to determine which treatment options are right for you.
(5) This is Circle Medical's standard practice for ongoing care.

Dr. Tom Ronay
Board Certified, Family Medicine, 9 years of experience
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